Terms & Conditions
SERVICE PERIOD AND SERVICE TERMS
The Service Period will be for the times listed on the booking confirmation. We will arrive approximately 45 minutes before the service period. If for any unforeseen reason we are unable to arrive until your event begins or need to arrive early, we will notify you as soon as we know. If for any reason on our part (including but not limited to equipment malfunction), we are unable to start your event at the agreed upon time or continue your event, we will compensate you for any lost service time first by providing additional time up to 30 minutes if your venue permits or if your venue does not permit, a prorated refund not exceeding BHD 80 for each hour lost. No compensation shall be made for delay caused by client once the staff has arrived at the event location noted on the contract whether due to incorrect address, insufficient power, unclear instructions or otherwise. Please note that the last 360 video booth session must end 2 minutes before the service end time. Any additional time requested by host if available must be paid in increments of no less than 30 minutes at BHD 30. Payment must be made before additional time can be allowed. Any additional time provided or which the photo booth is used without payment will be billed to the client.
A deposit is required to reserve event date. Service will not be rendered if deposit is not received prior to event date. We accept Credit Card/Debit Card, PayPal, BenefitPay, and Cash payments. Once this booking is confirmed, we will send you an electronic invoice for your contract total. We do not secure your date on our calendar until the deposit has been received. Payment for extra time must be completed before time can be provided at your event. We may not be able to provide extra hours if not previously arranged. Extra hours provided without being scheduled must be paid in full via electronic invoice or cash at the rate stated above.
ACCESS, SPACE & POWER FOR PHOTO BOOTH
Client will arrange for an appropriate space for the 360 Photo Booth at the event venue. The 1-3 person photo booth setup requires a minimum space 3.5m deep x 3.5m wide x 3m high. Client is responsible for ensuring power is available for the 360 Photo Booth. The photo booth once setup must not be moved to avoid potential hazard.(Approximately 240V, 5 amps, 3 prong outlet). The outlet must not be shared with any other appliance. The photo booth setup area should preferably be indoors especially during the day. If outdoors, client should ensure adequate shade from the sun to ensure good lighting of photos.
DATE CHANGES, CANCELLATIONS & REFUNDS
Any request for a date change must be made at least 7 days in advance of the original event date. Change is subject to photo booth availability. If there is no availability for the alternate date the deposit/payment shall be refunded less cancellation fee as outlined and event date cancelled.
DAMAGE TO PROVIDER'S EQUIPMENT
Client acknowledges that in the absence of damage waiver payment, client shall be financially liable for any accidental damage to the Provider's Equipment. Client is responsible for loss or damage to provider’s equipment caused by: a) Any misuse of the Provider's Equipment by Client or its guests, or b) Any theft or disaster (including but not limited to rain, fire or flood but excluding acts of God). Optional Damage Waiver covers only proven accidental damage. Damage waiver does not cover any damage caused by client requesting the booth to be setup outside without a covering. Waiver does not cover loss, theft, or vandalism.